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US Adjustable Beds FAQ

Manufacturer Service Numbers

If you are having problems with your adjustable base and need to contact the manufacturer about warranty issues or lost remotes please see the numbers below: 

Leggett & Platt customer service 800-888-3078 

Ergomotion customer service 888-550-3746 

Reverie customer service 800-973-8374 




Are all of your adjustable bases new?

Yes all of our bases are brand new with factory warranty.



What is the warranty on your adjustable beds?

All warranty information for the Leggett & Platt adjustable beds can be seen here.



How do I activate my warranty?

Once you receive your adjustable base you need to register it here.



What is White Glove Delivery?

Our free White Glove Delivery is for your adjustable base or your base/mattress combo and it includes setting up of your base and removal of all packaging material.



When will I receive my adjustable base?

Bases usually ship within 6-10 business days.
The base is shipped with a freight carrier to a white glove delivery service in your area.
Most of the times the delivery service is Nonstop Delivery.
The white glove delivery service will call you to schedule a delivery date and a 3 hour time window for your delivery.



How do mattresses ship?

All mattresses ship via UPS from our factory in Sumner WA.
If you have purchased an adjustable base with a mattress with arrange for your mattress to be delivered before your adjustable base. So that once your base is setup all you have to is set the mattresses on the base.



Can I use a standard king mattress on a split king base?

All king size adjustable bases are made of 2 twin XL bases put together. You can either use 2 twin XL mattresses or you can use a standard king.
If you use a standard king the bases will work in unison and the remotes will be synced to work together.



Where do your mattresses come from?

Our mattresses are made by Sound Sleep Products under License for us. Our mattresses are 100% made in the USA we don't use imported foam or covers.



What is the warranty on your mattresses?

Our mattresses warranty is 20 years.



Why are the mattress prices so low?

Our mattresses are made to order. We do not stock excess inventory which reduces our overhead. In addition, we have a lean manufacturing process and use only 100% US materials in our mattresses. You are buying direct from the factory when you purchase a mattress from USadjustablebeds.com



Mattress Firmness Guideline

Gel infused memory foam is supportive by nature. It conforms and contours to your body as you lay on it. The more gel foam in the comfort layer the plusher the feel of the mattress. So an 8 inch mattress with 1 inch of gel foam will not feel as soft and plush as a 12 inch mattress with 3.5 inches of gel memory foam.




100% Satisfaction Guarantee
All of our adjustable bases and mattresses come with our 100% Satisfaction Guarantee.


If you are not completely satisfied with your purchase from US Adjustable Beds please contact us within 30 days of purchase.